IRS to Begin Offering Video Conference Appeals

The IRS has announced that starting August 1st taxpayers will be able to schedule video conference appeals with IRS Appeals Officers at select offices.

This program is currently being launched as a pilot, however the IRS believes this technology will provide greater access, efficiency, and flexibility to taxpayers so be on the lookout for this technological trend to expand in the future.

The pilot program uses secure web-based screen sharing to allow Appeals personnel to connect with taxpayers and their representatives face to face from anywhere with internet access. Traditionally in order to hold an appeal, a meeting would have to be conducted at the IRS Appeals office.